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Surabaya · Indonesia

Human-Centered Research in Surabaya

Psychology-led qualitative and mixed-methods research to understand how people think, feel, and behave in context for organizations in Surabaya, Indonesia.

Indonesia

Local Context: Surabaya

Surabaya is East Java's capital and Indonesia's second-largest city with strong industrial and trade sectors. Groundwork's psychology-led approach ensures that research conducted here reflects the real behaviors, emotions, and decision-making patterns of people in this specific context.

As the world's largest archipelago with over 270 million people across 17,000 islands, Indonesia presents a vast and varied landscape of cultures, behaviors, and consumer patterns.

Human-Centered Research

Human-Centered Research: What We Deliver

In-depth interviews (IDIs)
Focus group discussions (FGDs)
Ethnographic and contextual research
Survey design and integration

Insights We Uncover

Decision-making processes
Everyday behaviors and routines
Emotional and social drivers

Led by Senior Psychologists

Every project is directly handled by experienced consultants with deep Indonesian context.

Behavior in Context

We study people as they live—within the families, communities, and systems of Surabaya.

Beyond What People Say

We uncover what people feel, avoid, rationalize, and struggle to articulate.

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Grounded in behavior. Built for real decisions.
Work With Us in Surabaya